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Report of the

Parliamentary Counsel Office
Te Tari Tohutohu Pāremata

for the year ended 30 June 2004

Presented to the House of Representatives under the Public Finance Act 1989

ISSN 1177-6625

CONTENTS

Chief Parliamentary Counsel's Overview
Role of the PCO
Outputs and outcome—the link
Accountability documents and reporting
Highlights
The legislation programme
Resourcing
Plain language review
Governance arrangements and structure in the PCO
Conclusion
Strategic Objectives
Strategic Objective 1—Best practice legislative drafting services
Strategic Objective 2—Ready access to New Zealand legislation
Strategic Objective 3—Capability development
Financial Statements
Introduction to the Financial Statements
Statement of Responsibility
Statement of Financial Performance
Statement of Movements in Taxpayers' Funds
Statement of Financial Position
Statement of Cash Flows
Reconciliation of Net Surplus to Net Cash Flow from Operating Activities
Statement of Commitments
Statement of Contingent Liabilities
Statement of Unappropriated Expenditure
Statement of Departmental Expenditure and Appropriations
Notes to the Financial Statements
Statement of Accounting Policies
Statement of Objectives and Service Performance
Audit Report
Appendices
Legislative framework
Mission statement
Vision statement
Organisational chart
PCO staff
Staff movements
Gender equity
How to contact us

The Attorney-General

I am pleased to present to you the Report of the Parliamentary
Counsel Office for the year ended 30 June 2004.

George Tanner QC
Chief Parliamentary Counsel

CHIEF PARLIAMENTARY COUNSEL'S OVERVIEW

George Tanner, Chief Parliamentary Counsel.

This is the report for the Parliamentary Counsel Office (PCO) for the 2003/04 year. The report is in three sections. The first section contains a brief description of the work of the PCO. It identifies particular achievements and issues in the year under review. The second section reports on the performance of the PCO against the Strategic Objectives in the PCO's Statement of Intent for the 2003/04 year. The third section contains the audited financial statements for 2003/04 and auditor's report on those statements.

Role of the PCO

The PCO's outcome, as stated in the Statement of Intent for 2003/04, is contributing to parliamentary democracy under the rule of law by supporting Parliament and the Executive in their law-making roles and contributing to the Government's objectives by—

A principal function of Parliament is to enact legislation. Acts of Parliament frequently delegate law-making powers to the executive branch of government: the Governor-General in Executive Council, Ministers of the Crown, statutory office holders, and government officials. It is the function of the courts to decide the cases that come before them according to the law. That law is a combination of legislation and the common law. The courts interpret and apply legislation made by Parliament and the executive. The courts are created by statute law and, except for the inherent jurisdiction of the High Court, their jurisdiction and rules are derived from legislation. The highest court in the land, the Supreme Court, is a creature of statute. Few, if any, cases coming before the courts do not involve either the application or the interpretation of legislation to some degree.

A significant part of the work of Ministers and officials at all levels of government involves applying legislation. Decisions made in the exercise of statutory powers are reviewable by the courts under the Judicature Amendment Act 1972. In this way the courts exercise a supervisory function over administrative action and in doing so have to consider the scope of the legislative powers conferred in particular cases and whether they have been exercised in accordance with established principles of administrative law.

Each of the separate branches of government—legislature, executive, and judiciary—contributes to parliamentary democracy under the rule of law. The PCO also contributes to this objective by drafting the laws made by Parliament and the Executive in the exercise of their respective law-making roles and by making those laws available to those to whom they apply.

This is reflected in the PCO's two output classes: Law Drafting Services and Access to Legislation. These output classes also reflect the PCO's statutory functions.

In the case of Law Drafting Services (Output Class D1), under the Statutes Drafting and Compilation Act 1920 the PCO drafts Government Bills for introduction into Parliament, including amendments to Bills during their passage. Also, under the Attorney-General's direction, the PCO drafts Members' Bills in situations where it is clear that there is sufficient parliamentary support for a particular Member's Bill to be enacted. Under a direction from the Attorney-General, the PCO also drafts Statutory Regulations and certain other legislative instruments made under delegated law-making or prerogative powers.

In the case of Access to Legislation (Output Class D2), the PCO is required under the Acts and Regulations Publication Act 1989 to publish official versions of Acts of Parliament, Statutory Regulations, and reprints of Acts and Statutory Regulations with their amendments incorporated.

Outputs and outcome—the link

The linkage between the PCO's outcome and its outputs is not necessarily apparent to all readers of the PCO's accountability documents. Contributing to parliamentary democracy under the rule of law as an outcome was identified after careful consideration. The same high level objective is regarded as an appropriate outcome of at least two drafting offices in Australia: the Commonwealth Office of Parliamentary Counsel, and the New South Wales Parliamentary Counsel's Office. The Commonwealth Office of Parliamentary Counsel has expressed its outcome as parliamentary democracy and an effective statute book.

The PCO could, arguably, have opted for something less ambitious and less high sounding; for example, legislation that is necessary to change the law to implement government policies with the corresponding outputs as Bills, Acts, and Statutory Regulations. That might do, but it was not favoured on the basis that it is limited to equating units of input with units of output and pays no regard to the ideals of modern democracies that aspire to government under the rule of law in the sense of a commitment to fundamental rights and freedoms in all aspects of government: legislature, executive, and judicial. An outcome stated in those terms would not concern itself with whether a law was fair and just. So long as it worked, that would be all that mattered. The development, drafting, and enactment of legislation is a complex process and the challenge to ensure that the rules it lays down reflect the values that lie at the heart of a modern and mature society is considerable for all who are involved in the process.

The PCO aims to ensure that the legislation it drafts, Bills as well as delegated legislation,—

In the case of delegated legislation there are two further considerations. First, delegated legislation must be authorised by the provisions of the statute under which it is made. If it is not, it can be declared invalid by the courts. In many cases, the power to make a particular set of Statutory Regulations is reasonably clear. But in some, the question whether the empowering statute authorises the making of a particular instrument is not clear cut. The line between validity and invalidity can be a fine one and give rise to difficult legal issues about whether the instrument can lawfully be made.

Secondly, Parliament scrutinises all Statutory Regulations and many other legislative instruments. The Regulations Review Committee carries out this function under the Standing Orders of the House of Representatives. The Committee may draw to the attention of the House any instrument that breaches any of the grounds set out in Standing Order 378. The Regulations (Disallowance) Act 1989 provides a mechanism for Parliament to disallow Statutory Regulations.

It is the responsibility of the PCO to ensure, so far as it can, that all legislation meets these standards. Drafting law is not a simple matter of taking a proposition and putting it into legal language. The well-being of a society is gauged from the quality of its laws, how they are administered, and how they are applied by its courts.

Access to the law is also of crucial importance. People cannot be expected to obey the law if they do not have access to it. Ensuring effective access to legislation is part of the contribution the PCO can make to parliamentary democracy under the rule of law.

The work of the PCO in producing outputs that contribute to the outcome is described in detail in the rest of this report. The legislative framework under which the PCO operates is described in more detail in the Appendices to this report.

Accountability documents and reporting

The PCO has a mission statement and a vision statement. The mission and vision statements are set out in Appendices to this report. The PCO also produces a Statement of Intent for each financial year. The Statement of Intent is tabled in the House with the main estimates. The Statement of Intent describes the PCO's outcome and outputs, and includes the PCO's business plan over a three-year horizon, a statement of objectives for the relevant financial year, and forecast financial statements for that year. The Statement of Intent for the 2003/04 year is the basis for this report.

There is, in the PCO, a natural tendency to think in terms of calendar years simply because that is how the PCO's work is focused. The Government's legislation programme applies in relation to calendar years. Statutes and Statutory Regulations are published annually in bound volumes and may be regarded as a record of the legislation enacted or made in calendar years rather than financial years. Outputs are easier to assess in comparative terms by looking at the Acts passed and Statutory Regulations made in calendar years. However, in accordance with the Public Finance Act 1989, the PCO's planning documents and reporting apply in relation to financial years.

Highlights

A range of matters are reported on in detail in this report. The more significant matters include the following—

The legislation programme

As noted in previous reports, the Government adopts a legislation programme for each calendar year. Ministers and their departments are invited by the Cabinet Office on behalf of the Leader of the House to put forward Bills that they wish the Government to introduce into Parliament or to have enacted. These Bills are then allocated priorities that reflect their legal or political importance. The categories are—

  1. Bills that must be passed as a matter of law
  2. Bills that must be passed
  3. Bills to be passed if possible
  4. Bills to proceed to a select committee
  5. Bills for which instructions are to be provided to the Parliamentary Counsel Office.

Bills in Category 1 are those Bills that must be passed to ensure continuity of supply (Appropriation and Imprest Supply Bills), Bills to confirm and validate delegated legislative instruments that would otherwise lapse under the legislation under which they have been made unless validated or confirmed, time critical Treaty of Waitangi claims settlement Bills, and the Bill that prescribes annual rates of income tax. Obviously, all Bills in this category are drafted and, unless the Government loses a crucial vote, they are enacted.

Bills in Category 2 are Bills the Government wants drafted and enacted for important legal or policy considerations. The PCO drafts all Bills in this category for which it receives instructions. In the calendar year 2003, there were 61 Category 2 Bills, of which 55 were drafted. Some of these Bills held Category 2 in the 2002 legislation programme and were before select committees or the House in 2003. The PCO drafted amendments to these Bills as required. Twenty-one Category 2 Bills were introduced in 2003.

Bills in Category 3 are also important principally for policy reasons. The PCO endeavours to draft as many Bills in this category for which it receives instructions as its resources permit. In the calendar year 2003, there were 47 Bills in this category of which 32 were drafted. Some of these Bills held Category 3 in the 2002 legislation programme and were before select committees or the House in 2003. The PCO drafted amendments to these Bills as required. Twelve Category 3 Bills were introduced in 2003.

The drafting of Bills in Categories 4 and 5 for which the PCO receives instructions is also dependent on availability of resources, having regard to higher priorities. The PCO does not receive instructions for many Bills in these categories.

It is a feature of the New Zealand Parliament that legislators are "hands on". Many Bills undergo substantial change in the course of their passage through Parliament. This necessitates the drafting of extensive amendments in the select committees and the committee stages. Some Bills are almost completely rewritten and, when reported back to the House, are unrecognisable from what they were when originally introduced. Amendments result from submissions made by interested organisations and the public, policy and drafting changes identified by the select committee members, and from further consideration by the Government and its advisers.

A significant amount of the time of Parliamentary Counsel is spent attending select committee hearings and drafting amendments to Bills. This can be concentrated or extend over long periods. Some Bills are before select committees for over a year and Parliamentary Counsel can attend all or most of the meetings of the committees. In some overseas jurisdictions this is far less common and Bills emerge comparatively unscathed from the parliamentary process. In part, this reflects consultation processes that occur before legislation is introduced, as in Australia and England.

The Government has recently released for public or targeted consultation exposure drafts of a new Insolvency Law Reform Bill and a Securities Trading Bill. This is a new approach for New Zealand. It has much to recommend it. If it takes on, it may well result in improvements to Bills before their introduction into Parliament so that the time of Parliament and the select committees in particular can be concentrated on the important policy matters raised by those Bills.

Bare statistics of statutes passed and pages of statutes enacted do not adequately reflect the work effort in drafting Bills. They do not reflect complexity, the revision necessary to accommodate changes in policy, the reworking and refinement that occurs during a Bill's passage, or the time spent on drafting Bills that are not introduced or that do not proceed after introduction. The PCO does not time-record for management or cost recovery purposes and does not monitor the time spent in drafting Bills and Statutory Regulations or in drafting amendments to them.

Resourcing

In the latter part of 2003, the PCO undertook a review of its resources with particular reference to drafting capability. The review was prompted by concerns on the part of a number of Ministers about the PCO's capacity to meet the demands being placed upon it. This capability review identified a number of areas of vulnerability. They included—

The report identified the need for additional drafting staff and associated support staff in 2004/05 and 2005/06. The report formed the basis of a submission to the Government as part of the 2004/05 budget round for additional funding and led to an increase in appropriation of $0.91 m in 2004/05 and $1.7 m in 2005/06 and outyears.

By comparison with drafting offices in some overseas jurisdictions, the PCO is not over resourced. The number of drafters in the PCO equates with the number in some Australian drafting offices, but is significantly less than in England and Canada. The PCO has to draft all New Zealand statute law (apart from tax legislation) and Statutory Regulations. In federations like Australia and Canada, there is a division of responsibility among a number of drafting offices. In Australia, for example, the Commonwealth Office of Parliamentary Counsel drafts only Bills for the Australian Parliament. Separate drafting offices in the States and Territories draft only State and Territory legislation. Some overseas drafting offices do not draft delegated legislation.

New Zealand legislation undergoes extensive change in select committees and the committee of the whole House to a far greater extent than in many overseas jurisdictions. On the other hand, New Zealand has a unicameral legislature and does not have to contend with complex domestic conflict of laws issues that arise in federations such as Australia and Canada or, as in Canada, with bilingual or bijural drafting.

The PCO faced severe pressures in the calendar year 2003 to meet the Government's requirements for legislation. The list of legislation drafted indicates the significance, range, and complexity of some of the legislation drafted in the year under review. Other contributing factors were the number of experienced drafters taking parental leave or returning to work part-time and the resignation of another drafter. The PCO needs to be resourced to cope with periods of high demand for its services.

While supporting increases in annual appropriation for 2004/05 and 2005/06, the Treasury expressed concern, not for the first time, about continual increases in PCO funding and with the fact that limited expertise and capability in some departments is resulting in Parliamentary Counsel, in addition to providing legislative drafting services, being called upon to advise on policy development and provide more general legal advice.

It is therefore proposed to undertake a review of the PCO in the second half of 2005. As stated in the 2004/05 estimates for Vote Parliamentary Counsel and in the Statement of Intent for 2004/05, the review will focus on—

The importance of addressing these issues as soon as possible means that it would be desirable to carry out the review in 2004 rather than defer it until later in 2005. Whether it will be possible to conduct the review in 2004 will depend on other commitments, including the PAL Project, and whether a reviewer or reviewers with relevant expertise are available.

Plain language review

Towards the end of the year, arrangements were made to engage Michele Asprey, an Australian lawyer and an expert in the use of plain language in legal writing, to review the drafting of New Zealand legislation from a plain language perspective. Ms Asprey is the author of Plain Language for Lawyers 2 and the editor in chief of Clarity,3 a periodical with international circulation. Ms Asprey has also lectured at international conferences and seminars on plain language in the law.

Ms Asprey visited the PCO on 1 and 2 July 2004 (outside the reporting period). The PCO provided her with examples of Acts and Statutory Regulations to review. Ms Asprey will provide a written evaluation for the PCO and, if appropriate, conduct seminars for the PCO on improving the clarity and accessibility of New Zealand legislation.

How far legislative drafters can and should go in their efforts to make legislation understandable is not a simple matter. There is a wide range of opinion about plain language in legislation. There are those, for the most part lawyers and departmental officials, who believe that it is inappropriate to include in legislation contextual material and other reader aids such as outlines, purpose provisions, graphics, diagrams, flow-charts, notes, and examples. A statute or Statutory Regulation should, they say, do no more than change the law by stating legal rules. They view material that serves to explain or assist readers as having no place in legislation.

Others, including communication experts, members of Parliament, Judges, lawyers, and everyday users of legislation, believe that legislation can be made more accessible to users not only by expressing it in plain and simpler language, but also by incorporating other features that explain its meaning. Legislation should not, they say, be the preserve of an exclusive caste of Judges and lawyers.

The PCO has, over recent years, focused on improving the readability of New Zealand legislation. It has adopted a range of techniques designed to better communicate meaning to users at all levels. Information about sales of legislation in hard copy alone indicates that it is not "lawyers' law" type statutes and Statutory Regulations that sell the most. Practical statutes and Statutory Regulations in everyday use routinely show up as the best sellers.

Legislation in an up-to-date form is now publicly available free on the Internet on a website operated by the PCO.4 Visits to the site are now averaging about 23,000 unique visits per month. That is regarded as relatively high usage for a government-provided legislation database. Clearly, considerable use is being made of the ability to access New Zealand legislation electronically. Other countries have experienced the same widespread public demand for access to their laws. This reinforces the need to ensure that legislation is clearly drafted and is as understandable as possible.

For these reasons, it is timely to review the overall state of New Zealand legislation from a plain language perspective. Ms Asprey's assessment will be interesting and valuable to the PCO in its work.

Governance arrangements and structure in the PCO

Previous reports have not discussed organisational and governance arrangements in the PCO. The PCO is established under the Statutes Drafting and Compilation Act 1920 as an Office of Parliament. Its principal functions have already been described in this section of the report. The Chief Parliamentary Counsel and Parliamentary Counsel are appointed under the Act by the Governor-General on the recommendation of the Prime Minister. Other staff are employed by the Chief Parliamentary Counsel on contract.

The Minister responsible for the PCO is the Attorney-General. Under the Output Plan agreed each year by the Attorney-General and the Chief Parliamentary Counsel, the Chief Parliamentary Counsel is required to report quarterly to the Attorney-General. The Chief Parliamentary Counsel is responsible to the Attorney-General for the operations and management of the PCO.

The organisational structure of the PCO is described in the Appendices to this report. In managing the PCO, the Chief Parliamentary Counsel is assisted by a management team comprising two Deputy Chief Parliamentary Counsel, a Manager Support Services, and a Management Support Coordinator. This team meets at least three times a week to consider issues affecting the PCO. There is an agenda for each meeting and minutes are taken and signed. The management team deals with matters relating to resourcing, annual budgets, staff appointments, significant operating and personnel issues, the development of policies and practices, accommodation, and significant operating and capital expenditure.

The drafting of legislation is undertaken in three drafting teams. Each team is responsible for the legislation of a group of departments and public sector organisations. Each team has a team leader who is responsible to the Deputy Chief Parliamentary Counsel (Drafting) for the allocation of drafting instructions, monitoring work flows, liaising with instructing departments, staff supervision, and review. The drafting teams meet regularly to discuss drafting issues. The drafting team leaders meet regularly with the management team.

Two coordinators are responsible to the Deputy Chief Parliamentary Counsel (Access to Legislation) for the Prepublication and Reprints Units. A Publishing Systems Development Adviser reports directly to the Deputy Chief Parliamentary Counsel (Access to Legislation).

Four coordinators are responsible to the Manager Support Services respectively for information systems, secretarial services, editorial services, and management support services. A Librarian, a Communications Adviser, and a Records Adviser report directly to the Manager Support Services.

A number of informal groups assist management effectiveness in key areas. These include—

The PCO operates under policies that cover a range of matters, including remuneration, leave, health and safety, training, library, security, and computer use. Policies dealing with discretionary spending and gifts, use of consultants, and study leave were developed in the year under review.

The PCO has key relationships with a number of other organisations.

The Parliamentary Service provides a range of services to the PCO that include accounting and financial reporting services, payroll and the provision of human resources advice, and the parliamentary core computing network. Service level agreements are in place to manage the provision of these services and are administered by the Manager Support Services.

The PCO participates in a number of parliamentary campus-wide groups, including the Parliamentary Health and Safety Committee, the Parliamentary Information Managers Meeting, the Parliamentary Computing Network Advisory Group, and the Technical Managers' Meeting.

The PCO works closely with the Office of the Clerk and has developed protocols with that office.

The PCO fulfils its obligation to publish New Zealand legislation through a contract with Securacopy (a trading division of Blue Star Print Group (New Zealand) Limited) for the printing, distribution, and the sale of legislation. The contract is administered by the Manager Support Services.

The Chief Parliamentary Counsel is required under the Statutes Drafting and Compilation Act 1920 to consult with the State Services Commission on the remuneration of Parliamentary Counsel and on the remuneration and terms and conditions of all other staff. Although the PCO is not subject to the State Sector Act 1988, the PCO consults with a Deputy State Services Commissioner on matters affecting its funding, management, and operations.

The Auditor-General is the auditor of the PCO. The Auditor-General has appointed Audit New Zealand to perform the audit of the PCO on his behalf. Audit New Zealand also undertakes the annual Departmental Internal Control Evaluation (DICE) review on behalf of the Treasury.

Conclusion

The year under review has been particularly challenging for the PCO. The number of Acts passed and Statutory Regulations made in the year under review, the range of matters with which they deal, and the complexity of many of them represents a considerable level of achievement by a comparatively small organisation. The drafting of legislation is demand driven. The PCO is not able to control its workload. Measuring the quality of its outputs is extraordinarily difficult and setting accurate volume-based targets is close to impossible. Invariably, the only time the PCO receives unsolicited comment about the quality of its work is when something is perceived to have gone wrong in a statute or Statutory Regulation.

A favourable assessment by the PCO about the overall quality of the legislation it drafts might easily be dismissed as self-serving. However, legislative drafters are not complacent about their work and can be highly self-critical. Overall, the drafting standards achieved and evident in legislation enacted or made in the year under review are high and reflect the high levels of expertise and professionalism of Parliamentary Counsel and the non-drafting staff who are involved in quality assurance processes. The results of the departmental survey5 suggest that there is, at least on the part of those with whom the PCO deals most directly, a reasonable level of satisfaction with the drafting services provided by the PCO.

A number of important initiatives have begun this year, including commencing a review of New Zealand legislation from a plain language perspective. Perfection will always remain elusive. A legislative drafter will never cover every situation and his or her words will never eliminate uncertainty. The Chief Justice of the Supreme Court of Canada has recently observed, in relation to judgment writing, that complexity of subject matter coupled with pressure of time can be overwhelming.6 The same is just as true of drafting legislation. Justice Frankfurter said in an address in 1947 to the New York Bar Association:

Perfection of draftsmanship is as unattainable as demonstrable correctness of judicial reading of legislation. Fit legislation and fair adjudication are attainable. The ultimate reliance of society for the fulfilment of both these august functions is to entrust them only to those who are equal to their demands.7

The pause in the PAL Project, and uncertainty over its future, have been unwelcome and frustrating. Key staff involved in the project have had to spend time assisting with the technical evaluations of the project systems and in bringing new personnel from Unisys up to speed with the PCO's business requirements and working through technical issues with them.

At the same time, the PAL Project Director (Geoff Lawn) and others have had to devote their time to similar imperatives as well as working through commercial issues with senior Unisys personnel. Considerable time has been taken up in discussions with the Treasury and State Services Commission and in briefing the Government about technical, commercial, and legal issues. As indicated earlier in this report, at the end of the financial year no decision had been made about the future of the project.

There are many specialist staff in the PCO who carry out important work in the areas of reprinting legislation, publication and editorial services, management support services, secretarial services, library, communications, records management, and information systems services. Their essential contributions have, as always, been of high quality. The remaining sections of this report describe in detail the work of the PCO in the year under review.

Photo of the PCO Management Team (53KB, JPG)
(left to right) Ian Jamieson, Julia Kennedy, George Tanner, Geoff Lawn
Photography by Woolf

1 This figure includes the Income Tax Act 2004, enacted on 7 May 2004, and comprising 2089 pages.
2 3rd ed, The Federation Press, 2003.
3 Journal of Clarity, the international movement to simplify legal language (www.clarity-international.net).
4 The website address is www.legislation.govt.nz.
5 See Instructing departments' views.
6 "Legal writing: some tools", Rt Hon Beverley McLachlin PC, Clarity, No 51, May 2004, p 5.
7 "Some reflections on the reading of statutes", Columbia University Law Review, Vol 47, No 4, p 527.

STRATEGIC OBJECTIVES

STRATEGIC OBJECTIVE 1—BEST PRACTICE LEGISLATIVE DRAFTING SERVICES

The goal of this objective is to provide high quality legislative drafting services.

Organisational chart
Organisational Chart.

Quantity of legislation
The quantity of legislation drafted was again considerable. The following graphs compare the number of Public Acts and the Statutory Regulations made and published in the financial years ending 30 June 2000 to 30 June 2004.

Number of Public Acts Enacted
(for the year ended 30 June)

Acts Enacted.

Number of Statutory Regulations Made
(for the year ended 30 June)

Regulations Made.

Number of Public Acts Passed and Statutory Regulations Made
(for the year ended 30 June)

Public Acts Passed and Statutory Regulations Made.

Significant legislation drafted

The following list describes Acts passed and Bills introduced, and regulations made, in the year under review—

Architects Bill

Building Bill

Charities Bill

Civil Aviation Amendment Act 2004

Consumer Information Standards (Used Motor Vehicles) Regulations 2003

Corrections Act 2004

Crimes Amendment Bill (No 2)

Criminal Investigations (Bodily Samples) Regulations 2004

Criminal Records (Clean Slate) Act 2004

District Courts Amendment Act 2004

Education (Export Education Levy) Regulations 2003

Electricity and Gas Industries Bill

Electricity Governance Regulations 2003

Electricity (Hazards from Trees) Regulations 2003

Employment Relations Law Reform Bill

Films, Videos, and Publications Classification Amendment Bill

Fisheries Amendment Act 2004

Fisheries Amendment Bill (No 3)

Foreshore and Seabed Bill

Gambling Act 2003

Hazardous Substances and New Organisms (Stockholm Convention) Amendment Act 2003

Hazardous Substances and New Organisms (Transitional Provisions and Controls) Amendment Act 2004

Hazardous Substances (Compressed Gases) Regulations 2004

Hazardous Substances (Tank Wagons and Transportable Containers) Regulations 2004

Health (National Cervical Screening Programme) Amendment Act 2004

Health Practitioners Competency Assurance Act 2003

High Court Amendment Rules 2003

Holidays Act 2003

Immigration Amendment Act (No 2) 2003

Intellectual Disability (Compulsory Care and Rehabilitation) Act 2003

International Criminal Court Regulations 2004

Judicature Amendment Act 2004

Judicial Conduct Commissioner and Judicial Conduct Panel Act 2004

Land Transport Management Act 2003

Local Electoral Amendment Regulations 2003

Local Government (Auckland) Amendment Bill

Local Government Law Reform Bill (No 3)

Maori Fisheries Bill

Maritime Security Act 2004

Maritime Security Regulations 2004

Meat Board Restructuring Bill

Medicines (Database of Medical Devices) Regulations 2003

Members of Parliament (Pecuniary Interests) Bill

Mercenary Activities (Prohibition) Bill

Motor Vehicle Sales Regulations 2003

New Zealand Sign Language Bill

New Zealand Superannuation Amendment Bill

New Zealand Teachers Council (Competence) Rules 2004

New Zealand Teachers Council (Conduct) Rules 2004

New Zealand Teachers Council (Making of Reports and Complaints) Rules 2004

Parental Leave and Employment Protection Amendment Bill

Parole (Extended Supervision) and Sentencing Amendment Bill

Public Finance (State Sector Management) Bill

Railways Bill

Resource Management (Waitaki Catchment) Amendment Bill

Securities Markets (Disclosure of Relevant Interests by Directors and Officers) Regulations 2003

Smoke-Free Environments Amendment Act 2003

Social Security (Long-term Residential Care) Amendment Bill

Social Security (Working for Families) Amendment Act 2004

Supreme Court Act 2003

Telecommunications (Interception Capability) Act 2004

Trade in Endangered Species Order 2003

Trade Marks Regulations 2003

Visiting Forces Bill

Wine Act 2003

Wool Industry Restructuring Act 2003

Local legislation

Local Bills and Acts

Auckland War Memorial Museum Site Empowering Act 2003
Christchurch City Council (Robert McDougall Gallery) Land Act 2003
Masterton District Council (Montfort Trimble Foundation) Act 2003
Wellington Regional Council (Water Board Functions) Bill

Factors affecting the drafting of legislation

The table of significant legislation does not show—

Other work carried out by Parliamentary Counsel

In addition to drafting, Parliamentary Counsel have also—

Issues

Reader aids (graphics and notes)

The Justice and Electoral Committee has encouraged the use of flow diagrams for the purpose of giving an overview of key processes in legislation—for example, see section 3 of the Criminal Records (Clean Slate) Act 2004 and Schedule 1 of the Judicial Conduct Commissioner and Judicial Conduct Panel Act 2004. The Income Tax Act 2004 also contains flow diagrams. However, there has been limited use of flow diagrams in legislation. They are more likely to be found in explanatory material associated with legislation.

Tables are a more common form of reader aid. A recent example is clause 48 and Schedule 1 of the Public Finance (State Sector Management) Bill 2003.

The use of guidance notes is a feature of recent Australian tax legislation. Brief notes are used at the foot of sections in New Zealand's Income Tax Act 2004 to indicate defined terms. However, other New Zealand legislation does not use notes as part of the enactment, except in forms.

Electronic aids in select committees

Technology greatly assists select committees in their business. For example, they can receive evidence from a distance by video link and can instantly revise their commentary on a Bill by the use of laptop computers and projection devices. Technology will undoubtedly also provide different ways of preparing drafting changes during the select committee phase of a Bill.

Technology could enable members of select committees to prepare their own virtual amendments. It may not be too long before an individual member could take an electronic version of a Bill, as introduced, and overlay his or her own amendments in a distinctive colour so that they are distinguishable from amendments recommended by the Government or other members.

The existing process for preparing majority amendments is known as "revision tracking". It uses strikeout and underlining functions to indicate changes to the text of a Bill. At present, the system uses specially devised document coding to produce the revision tracking effect. If the correct codes are applied, straight text changes can be made in most cases without manual intervention by the printing contractors. However, manual intervention is invariably needed to change graphics (such as tables, flow diagrams, and schedules). These limitations need to be recognised when considering technological options for select committee operations.

Another factor to recognise is that drafting legislation is not a mechanical exercise and enough time needs to be allowed if it is to be done to a high professional standard. Instantaneous drafting carries high risks and should be avoided. For example, a seemingly innocuous change like changing the first word in a defined term may involve—

Legislative process—need for pause

Errors in legislation often occur during the pressure points in the legislative cycle. The main pressure points are the preparation of the introduction version of a Bill, the deliberation by a select committee, and the Committee of the Whole stage. As a Bill nears the end of its legislative cycle, there are limited opportunities to correct errors. With the present House procedures, the Committee of the Whole stage is the most critical point. Last minute amendments often have to be drafted at short notice and amendments may be moved from the floor of the House and adopted. The only way the House can fix a substantive error after the Committee of the Whole stage is by recommitting the Bill. In the preparation of the proof Assent copy of the Bill, only amendments of a formal or verbal nature can be made (such as the correction of typographical errors and incorrect cross references). If substantive errors cannot be fixed at this point, the only alternative is to rectify the error in subsequent legislation which will inevitably waste parliamentary time and, unless the error is critical, may not happen for months or even years.

It has been generally accepted in successive New Zealand Parliaments that, whatever differences there may be between political parties about the underlying policies of legislation, it is important to get it right at the technical level. There is a case for a pause in the legislative process to allow time for a Bill to be proof read from scratch and to enable identified errors to be rectified. This could be accomplished by enabling the Minister in charge of a Bill to move without debate that the Bill be recommitted in order to rectify errors.

STRATEGIC OBJECTIVE 2—READY ACCESS TO NEW ZEALAND LEGISLATION

The goal of this objective is to ensure that New Zealand legislation (including Bills) is readily accessible to the public in a timely, accurate, and authoritative form.

Overview

This section reports on—

Public Access to Legislation (PAL) Project

Introduction

The PCO's annual report for 2002/03 reported that the implementation of the PAL Project had been delayed as a result of technical and commercial issues, and that in May 2003 the Government had established a process to enable decisions about the future of the project to be made. That process included the authorisation, by Cabinet, of the Attorney-General, Minister of Finance, and Minister of State Services to oversee discussions with Unisys, and for officials from the Treasury and the State Services Commission to work with the PCO in discussions with Unisys and to report regularly to Ministers.

The 2002/03 annual report also noted that, in late May 2003, Ministers directed that an independent technical review of the PAL Project be carried out, with the objective of obtaining independent assurance that the PAL system will be operationally stable, maintainable, and capable of future enhancement and development. The Government indicated that it would not make further decisions about the future of the project, including further investment in the project, until the technical review was completed and its findings considered. As a result, the PCO commissioned InQuirion Pty Ltd to undertake the technical review, which was expected to be completed in early October 2003.

Background information about the PAL Project is available on the PCO's website at www.pco.parliament.govt.nz/pal/.

Progress of PAL Project during 2003/04

The implementation of the PAL Project continued to be delayed during the reporting period covered by this report. At the end of the reporting period, no Government decision had been made about the future of the project, and the project remained uncompleted. The following material outlines the work undertaken during the reporting period—

Technical review
The technical review of the PAL solution was undertaken by a small team from InQuirion Pty Ltd, led by Dr Timothy Arnold-Moore. Dr Arnold-Moore is a world expert in the development of legislative drafting and publishing systems, and was a major contributor to the Tasmanian EnAct system (www.thelaw.tas.gov.au). Dr Arnold-Moore and other InQuirion staff have undertaken consulting assignments on legislative drafting systems in various jurisdictions, including Canada, Australia, and Papua New Guinea.

The technical review was completed in late October 2003. The review concluded that the PAL system and the architecture behind it are generally sound, and that, if certain issues identified in the technical review report and separately by the PCO and Unisys are satisfactorily addressed, the New Zealand Government can confidently deploy the PAL solution.

InQuirion concluded that, while New Zealand has selected a different tool combination from other jurisdictions, all of the pieces fit into the standard category of tools, with some more advanced tools and some less advanced tools reflecting the different emphases, priorities, and experiences of the New Zealand environment. In particular, the Arbortext Epic Editor (the authoring tool) appeared to be a good fit to the project's requirements.

InQuirion also confirmed the choice of XML (Extensible Markup Language) as the platform for the project. The report concluded that using XML rather than SGML (Standard Generalised Markup Language) should ensure the availability of quality tools for the lifetime of the current PAL system and beyond. SGML and XML are both international, non-proprietary standards for modelling and capturing the structural components of textual data and for storing it in a neutral format that can be read and understood by specialised applications. They are designed to avoid data being trapped in proprietary software and publishing systems, and are particularly applicable to data (such as legislation) that is of high value, has a long lifespan, is subject to change, and is required to be re-used and published in multiple formats (eg, in print and on a website). XML (which is a simplified subset of SGML) is now the dominant standard, designed particularly for website applications.

Issues identified in the technical review
The principal issue identified in the InQuirion report was the performance, functionality, and future fit of the Arbortext Epic Print Composer print rendering engine, and the economics of continued deployment. The print rendering engine is the software that takes the data prepared in the authoring tool and turns it into a file from which printed documents can be produced. InQuirion expressed strong reservations about the ability of the current rendering engine to support the PCO's current rendering needs, let alone future needs, concluding that the formatting requirements of the New Zealand Parliament appear to be stretching the rendering engine beyond its limits. InQuirion therefore recommended that the PCO explore alternative print rendering solutions.

The InQuirion report also included recommendations relating to—

Developments since the technical review
Following the completion of the technical review, Ministers directed the PCO (together with Treasury and State Services Commission officials) to undertake discussions with Unisys in order to establish whether or not there is scope for agreement on mutually satisfactory terms and conditions (including price) for Unisys to complete the project. In late December 2003, the PCO requested Unisys to provide a proposal to complete the project so as to provide the basis on which Ministers could make further decisions on the future of the project. At the end of the reporting period, Unisys was in the process of completing its proposal, which will include Unisys' assessment of how long it might take to complete the project, and the likely cost.

The PCO has been working with Unisys in the development of its proposal. The primary focus of the work undertaken to date has been to confirm that Unisys is able to deliver a technology solution that will meet the PCO's requirements, and will be robust, supportable, and maintainable by the PCO in the long term, and on a cost-effective basis. This work has involved close collaboration between Unisys, the PCO, Unisys' subcontractors, and the PCO's technical adviser, and regular briefings have been provided to Treasury and State Services Commission officials. The work has concentrated on the following key areas—

Print rendering engines evaluated
A significant amount of time has been spent on the print rendering engine component of the PAL solution. One of the principal recommendations of the technical review undertaken by InQuirion was that the PCO should explore alternative print rendering solutions. InQuirion was therefore commissioned to undertake an evaluation of a number of alternative print rendering engines, and make a recommendation.

This evaluation began in late December 2003, and was not finally completed until early May 2004. The evaluation involved the preparation by the PCO of a large example document (over 2500 pages) containing a mix of different provision types in as many different contexts as practicable in a single document, and the development by InQuirion of a tool that automatically produces test examples of Bills and other legislative documents at each stage in their life cycle. These included Bills randomly coded with revision-tracking markup. InQuirion then assessed a number of alternative print rendering solutions, with a particular focus on the most complex aspects of the PCO's requirements (such as line numbering, two-column tables of contents with single-column body text, and revision-tracking).

The evaluation, and subsequent work by Unisys, InQuirion, and the PCO, has concluded that, with an upgrade to the latest version of the existing Arbortext print rendering engine (E3), the current technology (based on Format Output Specification Instances, or FOSIs) is capable of supporting the PCO's requirements for print rendering. However, this is dependent on the development of a comprehensive set of print output specifications and example documents, and a more iterative, integrated, and collaborative approach to the design, development, and testing of stylesheets.

Review of key components of the PAL solution
Given the period of time that has elapsed since the selection of the original software components of the PAL solution, and the design of the overall system, the PCO and Unisys have also reviewed the other key components of the technology solution that will form the basis of the Unisys proposal, and the ability of the solution as a whole to meet the PCO's business requirements. This has identified opportunities to upgrade to the latest versions of key software components, such as the authoring tool and content management system. It has also identified a few areas where additional tools and services may be necessary or desirable in order to enable the PCO to operate, maintain, and support the system more effectively and efficiently on implementation and in the long term.

Lessons learned in the project to date are also being taken into account in planning the approach to the design, development, and testing of those components of the solution where further work is required.

Next steps
At the end of the reporting period, the current phase of work is very much focused on technical matters. Once that work is completed, it is intended that the discussions between the PCO and Unisys will then focus on the commercial issues relating to the completion of the project. The outcome of these discussions will then form the basis on which officials will report back to Ministers.

Consequences of delay to PAL Project

The continuing delay to the PAL Project has had a number of effects on the operations of the PCO, as follows—

Some of these matters are discussed in more detail in the remainder of this section of this report.

Interim website

The PCO, through an arrangement with Brookers, has made an interim website of New Zealand legislation available since 9 September 2002. The interim website was intended to be available for only a short period, until replaced in early 2003 by a new PAL website as part of the PAL Project. Because of the delays to the PAL Project, the PCO has extended its arrangement with Brookers to host and maintain the interim website.

The interim website (at www.legislation.govt.nz) provides free public access to unofficial versions of New Zealand statutes (public, local, and private Acts) and Statutory Regulations. Users can search and browse this material free of charge. The website is updated monthly by Brookers.

Since its launch, the website has seen a steady growth in usage, with activity almost tripling over the period 1 July 2003 to 30 June 2004. Over that period, unique visitors per month increased from approximately 18,000 to 26,000, with a peak of 29,652 in March 2004. The statistics for the period also show that, for an average month, the interim website will receive around three million hits, and 23,000 unique visitors. This is considered to be relatively high usage for a government-provided legislation website.

The availability of the interim website has meant that the PCO has developed a much more immediate and direct relationship with users of legislation. Over the last year, the PCO has responded to a large number of public inquiries relating to the interim website, and other legislation-related matters. A communications adviser has now been employed to ensure that adequate systems are in place to respond to the growing number of inquiries.

Prepublication

Because of the continuing delay in the implementation of the PAL Project, the current arrangement with Legislation Direct to provide prepublication services for legislation was extended to 30 June 2005. Additional funding of $2.412 million (GST inclusive) was provided in the 2003/04 financial year to fund this arrangement.

It is intended that the PCO Prepublication Unit (PPU) undertake the prepublication and publication functions currently undertaken by Legislation Direct when the PAL Project is completed. During the delay in the project, the PPU has been involved in a number of project-related activities, including testing, and the enhancement of graphics for the interim website.

PPU staff have continued to be made available on an "as required" basis to Legislation Direct in order to maintain the standard of service delivery necessary to meet the requirements of Parliament and the Government for the printing and publication of legislation, and to provide legislative data in electronic form to the Knowledge Basket (see below). The increasing number of reprints published by the Reprints Unit has also placed additional demands on Legislation Direct, and PPU staff have assisted with work on reprints.

Reprints Unit

The Reprints Unit is responsible for preparing and publishing hard copy reprints of Acts and Statutory Regulations. During the reporting period, 11 reprinted Acts and three reprinted Statutory Regulations were published. Work was also undertaken on reprints of a further 13 Acts and 12 Statutory Regulations. A list of legislation that has been reprinted, and a list of enactments scheduled for reprinting, are now published on the PCO website. The list of published reprints is made available in a printer-friendly format, so that users can print it off and use it as an index to their collection of reprints.

Reprints published in pamphlet form only

Reprints are now published in pamphlet form only. This includes reprints of Statutory Regulations, which are no longer published in the annual Statutory Regulations series under a new SR number. There have been some complaints about the discontinuation of the bound volumes of reprints. Some users have found it inconvenient that the reprints are unbound, and have queried whether or not they will be annotated by Brookers.

The policy of producing pamphlet copies of reprints underpins the change in approach to reprinting as set out in the PCO reprinting policy. The new policy focuses principally on bestselling titles that are frequently or heavily amended, on the basis that these represent the priorities of users of legislation. A pamphlet-based approach facilitates a more responsive and user-friendly reprinting system for the following reasons—

Brookers provides binders for the storage of pamphlet copies of reprints, and its annotation service includes the annotation of those copies.

Development of annual reprinting programme

The PCO reprinting policy provides that a reprinting programme will be established each year, in consultation with key users of legislation. No formal reprinting programme was in place for the 2003/04 financial year, and reprints were therefore produced in accordance with an interim reprinting programme that focused on reprinting best-selling Acts and Statutory Regulations, and a small number of enactments suggested for reprinting by external agencies or persons and PCO staff.

The PCO is now taking steps to develop a formal reprinting programme for the 2004/05 financial year. Based on the PCO's previous experience in 2001 in undertaking a user survey on the provision of printed legislation, the PCO decided to undertake a survey of users of legislation as to what they want the PCO to reprint. Rather than relying principally on sales data, the objective of the survey is to provide the PCO with more comprehensive information about user requirements for reprints. This will enable the PCO to take into account a broader range of factors in developing an initial reprinting programme, especially the usefulness of particular legislation to general and specialist users, including the legal profession, the judiciary, and government departments.

In June 2004, the Reprints Unit therefore initiated a public survey to develop a reprints programme for the 2004/05 financial year. The survey (which had a closing date of 30 July 2004) was able to be completed on-line via the PCO's website, or printed off and mailed or faxed. The survey was publicised in LawTalk (the New Zealand Law Society magazine) and on the New Zealand Government web portal, by way of notice on the NZ-libs list (an electronic noticeboard for New Zealand librarians), and through emails sent to government departments and many of the respondents to the 2001 survey on printed legislation. Letters were also sent to the various heads of bench of the judiciary. The results of the survey will be published on the PCO website.

The annual reprinting programme established following this survey will be published, and reviewed from time to time in the light of information about public sales of legislation, proposals to amend or repeal particular legislation, and other relevant factors.

Printing of legislation

As indicated in the 2002/03 annual report, new arrangements for the printing, distribution, and sale of legislation were made between the PCO and Securacopy (a subsidiary of Blue Star Print Group (New Zealand) Limited), with effect from 1 February 2003. It was intended that this arrangement would be in place until July 2004, and the printing contract put out to tender before its expiry.

However, the PCO decided in early 2004 that it was not appropriate to tender the printing contract at this time. A meaningful tender process cannot be undertaken until the impact of free public access to legislation on sales of printed legislation can be assessed, and the form in which the PCO will supply legislative material to a contracted printer is finalised. These matters are dependent on a government decision on the future of the PAL Project. It was therefore decided that the term of the Securacopy contract should be extended, so as to ensure the uninterrupted supply of legislation to Parliament, and the availability of printed legislation to the public, until these matters are resolved.

The PCO and Blue Star therefore agreed to extend the Securacopy contract until the end of March 2006.

Arrangements for public access to legislation through the Knowledge Basket

The interim website of New Zealand legislation provides free public access to New Zealand Acts and Statutory Regulations in a compiled form (that is, with their amendments incorporated). Bills and Supplementary Order Papers (SOPs) are not available from that website, nor are Acts and Statutory Regulations in the form in which they were originally enacted or made, nor repealed or revoked legislation. In addition, the interim website does not comply with the New Zealand Government Web Guidelines (the Guidelines), which makes it inaccessible to blind and visually-impaired people.

When the PAL Project was first delayed, the PCO took steps to ensure free public access to electronic copies of Bills through an arrangement with the Knowledge Basket (www.knowledge-basket.co.nz). It was not technically feasible to make the interim website compliant with the Guidelines. However, because only a short delay to the PAL Project was anticipated, it was not considered necessary to take steps to deal with this issue, nor the lack of access to certain legislative material via the interim website. The new PAL website has been designed to comply with the Guidelines, and to provide access to Bills and SOPs, to Acts and Statutory Regulations in an up-to-date form as well as the form in which they were enacted or made, and to repealed and revoked enactments.

Because of the continuing delay to the PAL Project, the PCO has now re-examined the need for free public access to sources of New Zealand legislation in electronic form that are additional to the interim website and that cater for a wider range of users. The need to do so was increased because, in June 2003, the Knowledge Basket (for technical and commercial reasons) ceased to provide free public browse access to its collection of Acts and Statutory Regulations in an uncompiled form, SOPs, and historical (repealed and revoked) legislation.

The cessation of the Knowledge Basket service impacted on two groups of people in particular—the blind and visually-impaired, and certain advocacy groups. The blind and visually-impaired were particularly affected because the Knowledge Basket's legislative material is made available in a form that can be accessed by screen readers and Brailleprinting equipment; the interim website cannot. Certain advocacy groups were affected because of the loss of access to historical legislation. For example, advocacy groups dealing with accident compensation issues often have to refer to previous versions of ACC legislation that, while repealed, remains relevant for transitional purposes.

To remedy this situation, the PCO, as part of the agreement with Blue Star to extend the Securacopy printing contract to the end of March 2006, entered into arrangements with Blue Star and the Knowledge Basket that enable the Knowledge Basket to restore free public browse access via its website to its collection of New Zealand legislation. These arrangements include the resumption of the supply of legislative data to the Knowledge Basket by Legislation Direct (also a subsidiary of Blue Star).

As a result of these arrangements, the Knowledge Basket is once again able to provide free public browse access to New Zealand Acts and Statutory Regulations in an uncompiled form, and SOPs, and to continue to provide free public access to Bills. The Knowledge Basket's historical collection of legislative materials will also be made available again for free public browsing.

As part of the agreement to extend the Securacopy printing contract, Blue Star also agreed that, at the end of the term of the printing contract, a copy of the Knowledge Basket's collection of legislative materials will be provided to the PCO so that it can be preserved in the public domain.

STRATEGIC OBJECTIVE 3—CAPABILITY DEVELOPMENT

The goals of this objective9 are that—

Capability development as a strategic objective

The Statement of Intent for 2003/04 designates capability development as a discrete strategic objective that focuses on the growth and development of the PCO rather than the delivery of services. Strategic objectives that relate solely to service delivery may be appropriate in an organisation for which growth and development are no longer key issues. However, the PCO has, over recent years, continued to grow at a significant rate in order to meet the demands placed on it. Staff numbers grew by 12.5% in the 2003/04 year and by 13.5% in the 2002/03 year.

Designating capability development as a strategic objective is a response both to the issues that the PCO has faced, and continues to face, and to the way in which additional resources made available to the PCO are applied. As reflected in the Statement of Intent for 2004/05, capability development is a central focus of the PCO's management team at least until 2006/07. The benefits of this include—

Capability involves resourcing as well as systems and processes. These are reported on below.

Appointment of staff in key areas

An increase in appropriation for the 2003/04 year was used to strengthen both drafting and support staff.10 Four Parliamentary Counsel and two Assistant Parliamentary Counsel were appointed in the year.

Legal Publications Officers were recruited to the Editorial Services Unit to fill vacancies resulting from resignations and internal transfers. Three further appointments are being made to increase the capacity of the Unit. Appointments were also made to the Management Support and Information Systems teams to provide greater capacity. New positions of Communications Adviser and Records Adviser were created and staff recruited. An additional Reprints Officer was appointed to the Reprints Unit.

Training and professional development

Training and professional development contribute to the goal of a work environment that is challenging and rewarding. The PCO has a training and professional development policy and a study leave policy, staff are required to have annual training plans, and the PCO encourages staff to attend external seminars and training programmes and supports staff undertaking undergraduate and post-graduate study. Throughout the year, drafters and support staff attended seminars and courses relevant to their work.

The PCO also runs a seminar programme for drafters and other staff. The following speakers from outside the PCO presented in-house seminars—

The PCO is very grateful to these speakers for their willingness to speak to PCO staff and for the high quality of their presentations.

Accommodation

The PCO entered into a leasing arrangement for Level 12 of the Reserve Bank building following the relocation of the Securities Commission to other premises. The PCO is now located on adjacent floors. The Prepublication Unit and the Reprints Unit remain on Level 4. As part of the fit-out, the opportunity was taken to re-cable Levels 12 and 13 with CAT-6, which effectively future-proofs the PCO IT capability, and to install further telephone cabling from Parliament to accommodate staff increases. As a result of the changes in accommodation, the PCO now has a new and larger server room, a dedicated library area, and a new IT training facility. Overall, occupancy rates have been increased by 10% through the more efficient use of leased space.

This was a complex project directly affecting 45 staff. The scope and complexity of the project is reflected in the fact that 15 subcontractors provided services and expertise in areas that included communication, ventilation, and fire protection.

Library development

Two special projects were undertaken during the year. A project to relocate the collection into a dedicated library area has been successfully completed. This has enabled better access to information resources. A second project, to re-catalogue the library collection, is close to completion. This has entailed redevelopment of the classification system which, combined with new library software, will facilitate use of the collection.

Records management

A Records Adviser was appointed in the latter half of the year under review. The appointment is designed to bring PCO records management practices and procedures into line with current standards. An adviser who was involved in setting up the PCO filing systems in 1997 has been re-engaged to assist the Records Adviser in a review to identify changes that may need to be made to the administrative and PAL Project filing systems and to improve the alignment of paper and electronic filing systems.

Information systems

A number of initiatives were taken to improve the usability of the PCO's information systems. An IT systems support officer was appointed to provide helpdesk and general support and to free up other members of the IT team to maintain their involvement with the PAL Project. Improvements were made to the helpdesk facility to enable it to provide management reports on a wide range of operations and analyse user-training needs. GroupWise, the email and calendar system, was upgraded. The Information Systems Plan was revised and plans developed to upgrade to Microsoft Windows XP and enhance other office applications.

Communication

The PCO communicates in a variety of different ways, including publishing papers and information on its website, through internal and external newsletters, and by responding to public inquiries about legislation. The appointment of a Communications Adviser was made with a view to improving internal and external communication.

Intranet Development Group

An Intranet Development Group was established during the year to improve both the way that information is made available to staff and the extent of the information that is available.

Newsletters

Two publications, the PCO Quarterly and News & Notes (PCO's internal staff newsletter), have been redesigned with a new publication schedule. The PCO Quarterly is emailed in PDF format to legal and policy staff in government agencies who work with the PCO. The PCO Quarterly contains information about the PCO, its staff, and resources available to agencies, as well as technical information about drafting and the publication of legislation.

PCO website

The PCO website was updated regularly during the year. Information about the PAL Project and the availability of reprints of legislation was revised. The website was used to distribute the reprints survey described under Strategic Objective 2.

Public inquiries

A factor supporting the appointment of a Communications Adviser was the increase in public inquiries as a result of the PAL Project. Email received at the PCO website mailbox is cleared and answered by the Parliamentary Information Service, and email received at the PAL Project mailbox is dealt with by the PAL Project Administrator. The Communications Adviser monitors the systems put in place to ensure that all inquiries are being answered promptly.

Departmental survey

The annual survey of departments and other agencies was undertaken in June 2004. Thirty-five departments for whom drafting was undertaken in the year were surveyed. The survey sought answers to a range of questions to establish satisfaction levels with the drafting product and the overall level of service provided by the PCO.

Twenty-nine departments responded; a response rate of 83%. The satisfaction rate is reported in the Statement of Service Performance included in the financial statements accompanying this report.

Most departments respond promptly and positively to the survey. Responses are passed on to the team leaders, who follow up on issues that may be identified. However, as has been noted in previous reports, the results can be affected by a number of factors. Departments' perceptions often reflect their experiences with a single item of legislation. A trouble-free experience with a straightforward matter is often reflected in a favourable response. However, if there have been problems which may not have been of the PCO's making, the PCO tends to get punished.

The PCO drafts significant amounts of legislation for some of the larger departments. In those departments, a number of departmental policy advisers and lawyers may be involved in working with the PCO on different pieces of legislation. The nature of the survey, which is designed for completion by one person in each department, makes it difficult for those departments to provide accurate feedback. The PCO intends to devise a different system that will overcome these limitations and assist the larger departments to respond.

Seminars and conferences

A number of PCO staff presented or attended seminars and conferences during the year.

Adrienne Meikle, Scott Murray, and Cassie Nicholson presented seminars at the Ministry of Economic Development. These seminars focused on the role of the PCO and the relationship between the PCO and instructing departments, preparation of drafting instructions, the drafting process, and procedural matters.

Geoff Lawn, Julia Kennedy, and Judy Heaphy attended the annual IT Forum of the Australasian Parliamentary Counsel's Committee in Adelaide in August 2003. This included a demonstration of a new XML drafting tool developed for the South Austr